Privacy Policy

Last updated: 01/12/2025

Exovo Car Wash (β€œwe”, β€œour”, β€œus”), operated by PremPushp Services Pvt. Ltd., respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in accordance with applicable Indian laws including the Digital Personal Data Protection Act, 2023.


Who We Are

Our website address is: https://exovocarwash.com
We provide online car wash bookings, subscriptions, customer support, and digital payment services.


What Personal Data We Collect

We may collect the following information:

  • Name, phone number, email address

  • Booking details and service preferences

  • Payment information (processed securely through third-party gateways)

  • Location details if you opt-in for pickup & drop

  • Messages, comments, or enquiries submitted through forms

  • Device, browser, and IP address for security and analytics


How We Use Your Data

We use your data to:

  • Process bookings and provide services

  • Confirm appointments via SMS/WhatsApp

  • Improve customer support and service quality

  • Send updates or offers (only with your consent)

  • Meet billing, GST, and legal requirements

We do not sell your personal data.


Cookies

We use cookies to:

  • Improve website performance

  • Remember your preferences

  • Maintain login or booking sessions

You may disable cookies through your browser settings.


Embedded Content from Other Websites

Pages on this website may include embedded content (videos, maps, images). Embedded content may collect data the same way as if you visited those websites directly. We do not control these third-party platforms.


Who We Share Your Data With

We may share data only with:

  • Payment providers

  • Hosting and email providers

  • CRM/booking platforms

  • Business communication providers

Data may be shared with authorities when legally required.


How Long We Retain Your Data

  • Booking and invoice data: as required for GST and accounting laws

  • Support messages: up to 12 months

  • Comments: indefinitely unless deleted

  • Personal information: retained only as long as needed for service or legal obligations


Your Rights

Under Indian law (DPDP Act 2023), you may:

  • Request access to your data

  • Request corrections to inaccurate information

  • Ask for deletion of your data (unless legally required to retain it)

  • Withdraw consent for marketing or WhatsApp messages

To request changes or deletion: info@exovocarwash.com


Where Your Data Is Sent

Form submissions and comments may be processed through:

  • Spam filtering tools

  • Booking and CRM systems

  • WhatsApp Business or email service providers

Some services may store data outside India but under secure, compliant systems.


How We Protect Your Data

We use:

  • SSL encryption

  • Secure payment gateways

  • Access-controlled databases

  • Regular monitoring and security updates


Contact Us

For privacy-related concerns, contact:

PremPushp Services Pvt. Ltd.
Email: info@exovocarwash.com
Phone: +91 88824 45919
Noida, Uttar Pradesh, India